We, NimbleLogik Pvt Ltd (“Company”, “we”, “us”, “our”) are the owners of the platform comprising of a website - https://freightfox.ai (including all its earlier and subsequent versions and sub-domains) and associated websites and mobile applications including but not limited to FreightFox app, FreightFox Driver app & web based application - console.freightfox.ai, together referred to as (the “Platform”). The Platform is a digital ecosystem for product manufacturers to efficiently manage their freight procurement and management processes, for the logistics service providers to engage with manufacturers directly, and for the drivers to effectively transmit various information regarding the transportation of manufacturer’s material during the material pickup, transit and delivery– these offerings are hereby referred to as (“Services”).
PERSONAL INFORMATION COLLECTED
Data created during the use of our services – such as location, platform usage, device data, uploaded content, etc.
Particularly for the FreightFox Driver app, we collect precise or approximate location data from a user’s mobile device if enabled by the user to do so. For drivers, FreightFox collects this data when the app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device. This is to ensure that FreightFox can provide a current and accurate view of all the in transit shipments to the Manufacturers.
Website and Social media accounts- We may also collect, store and use your Personal Information when you (1) access or provide your Personal Information on our social networking handles operated by us on Facebook, Twitter, and/or LinkedIn (2) share our blogs through Facebook, Twitter, and/or LinkedIn and (3) comment/ provide feedback/testimonials on such social networking handles.
We also collect certain non-personal information on the way you use our website, through tools such as Google Analytics (a brief description of the same is provided below), Amplitude (https://amplitude.com), etc. This is done primarily to enhance user experience. These tools collect certain information, which helps us understand how many visitors have visited the website and also, their behaviour.
The cookies will collect following information:
We shall use the Personal Information in the following cases: (i) to provide User with the Services and to assist the User in the event the User needs any additional support; (ii) to provide User information about any new offerings/and or our periodic newsletter; (iii) share the User’s rating with other Users on the Platform (iv) for creation or development of business intelligence or data analytics in relation to the Services provided by the Company; (v) to more effectively provide the Services to User; (vi) to improve the Services; (vii) to maintain and manage User Account; (viii) to assist User with technical difficulties that may arise in relation to User’s use and access of the Platform; (ix) to manage our relationship with User; (x) for internal record keeping; and (xi) to comply with our legal or statutory obligations.
We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to conduct research, analytical purposes, and to improve our Services. By using the Services and/or visiting our website, you provide us the right to use your Personal Information to create anonymized data and use it for our business purposes.
In course of providing Services to you or access to the Platform we may share your personal Information with certain parties. Accordingly, you expressly give your free consent to us to disclose or share your Personal Information in the following cases:
Administrators: We may provide access to User’s Personal information to any of our authorized administrators for an internal business purpose, who shall be under confidentiality obligations towards the same.
Affiliates: We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to User’s requests for information or the Services.
Joint Marketing Arrangements: Where permitted by law, we may share User’s Personal Information with joint marketers with whom we have a marketing arrangement, we would require all such joint marketers to have written contracts with us that specify appropriate use of User’s Personal Information, require them to safeguard User’s Personal Information, and prohibit them from making unauthorized or unlawful use of User’s Personal Information.
Merger or Acquisition: We may transfer User’s Personal Information if we are acquired by or we acquire or merge with another company or transfer a part of our business(including through equities), including the Platform, to a third party. Any third party or resultant entity that receives the User’s Personal Information pursuant to a merger, demerger, amalgamation, reconstruction, change in control or business transfer shall have the right to continue to use User’s Personal Information. In the event of such a sale or transfer, we may notify the Users.
Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information User may choose to provide directly to any third party.
We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
User’s Personal Information including User Content is stored on a secure and protected cloud infrastructure of reputed cloud service providers. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liability or responsibility for it. Users are required to be careful to avoid “phishing” scams, where someone may send User an email that looks like it is from the Company asking for User’s personal information.
User is responsible for all the actions that take place under the User Account. If User chooses to share User Account details and password or any Personal Information with third parties, the User is solely responsible for the same. If User loses control of the User Account, User may lose substantial control over its Personal Information and may be subject to legally binding actions. It is User’s responsibility to keep User’s password confidential and secure.
We are not responsible for any breach of security or for any actions of any Third Parties that receive your Personal Information or otherwise. The Services are also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.